To provide support to clients using a needs-based framework to create exceptional documents and deliverables that will strengthen and showcase their professional reputation. My policy is to ensure complete confidentiality and to provide fast, efficient service with a positive attitude and above all - professionalism.
I am a Canadian Certified Administrative Professional with over 25 years of organizational and quality control management skills. I possess a high standard of personal discipline, I am self-motivated, and a self-starter.
I have extensive experience utilizing numerous software programs including: Microsoft 365 (Word, Excel, Outlook, PowerPoint, Access, Teams, Publisher), Adobe Pro, Adobe Captivate, and Techsmith Camtasia. I have been an active member of the Association of Administrative Professionals (AAP) since 2001, currently volunteering as National Director-Secretary to the Association. I graduated with the CCAP designation from the Canadian Certified Administrative Professional program (formerly Qualified Administrative Assistants program) in 2007. I have been recognized for my dedication and commitment to the Association with the Honour Roll Award, Image Award, and most recently with the Linda Bates Award of Excellence.
I draw on extensive document management experience using consistent formatting, writing conventions, and cohesive language, to develop technical reports for business consultants enabling them to deliver quality professional documents as defined by their client’s scope of work.